We endeavor to employ an ultimate redundancy model throughout our entire infrastructure. We have a primary Network Operations Center located right next to the data center floor where monitoring takes place for the network, servers, and environmental components. A secondary, or back-up, Network Operations Center is a located in a secure area behind closed doors. This secondary NOC shares space with our upper tier technical support and provisioning team consisting of tier 3 engineers who provide 24×7 monitoring at all levels of our Network Operations Center.
